Offer 02
Retail Delivery
Every site live, evidenced and supported — with trade protected throughout.
Store rollouts and retail technology change delivered wave by wave, without closing the doors.
Who it is for
- Retailers rolling out new store technology across an estate
- Refit, relocation and new-store programmes
- Operators whose field teams are absorbing change with no structure
What is included
- Site survey and readiness assessment per location
- Wave plan sequenced around trade, staffing and access
- Field and installer coordination with day-of-go-live runbooks
- Per-site acceptance evidence and snag closure
- Hypercare window with defined exit criteria
- Handover pack to store operations and BAU support
How the engagement runs
- 01
Pilot
A small wave to prove the runbook and expose the surprises early.
- 02
Scale
Repeating waves with tracked readiness, acceptance and snag burn-down.
- 03
Stabilise
Hypercare, then a clean exit into your support model.
Typical timeline — Pilot wave in 3–4 weeks; scale rate set by site access and stock.
Have a programme that needs an owner?
Tell us what is stuck. We will tell you plainly whether it is work we should take.