Commercial and lease data
Lease agreements, heads of terms, permitted-use and exclusivity clauses, landlord-versus-tenant works splits, access dates and rent-commencement triggers.
UnifyOS module · Retail delivery & portfolio intelligence
Every unit, every obligation, one operating picture.
UnifyRetail OS is the UnifyOS module for retail delivery. It runs the full lease-to-operating lifecycle of a unit — commercial terms, fit-out design review, landlord and authority approvals, construction, handover and trade — as one structured, evidence-linked record.
Above the unit sits portfolio intelligence: which units are in which stage, where approvals are stalling, which openings are at risk, and how delivery performance compares across assets, tenants and consultants.
UnifyRetail OS is a UnifyOS module for retail delivery and portfolio intelligence. Compliance review of design submissions is performed by UnifyReview inside it; programme and financial risk analysis sits with UnifyProjectVision. It supports landlord and mall-management decisions — it never issues an approval or a no-objection on its own.
Where it applies
New malls, trading malls and portfolios.
New mall developments
Structures the whole tenant delivery pipeline towards a coordinated opening date, so leasing, design and delivery work from one evidence-linked record per unit instead of parallel spreadsheets.
Trading malls and refits
Handles churn, refits and refurbishment cycles without disrupting operations — each incoming tenant tracked from lease signature to reopening, each outgoing one against reinstatement obligations.
Mall portfolios
Gives owners and managers portfolio-wide visibility: which units sit in which stage, which approvals are stalling, and where opening risk is concentrating across assets.
What it reads
Commercial, design and delivery records in one model.
Nothing needs re-keying. The module works from the documents leasing, design and delivery teams already issue.
Design and fit-out submissions
Tenant design packages, shopfront and signage drawings, MEP and structural interfaces, specifications, samples and method statements, in the revisions actually issued.
Landlord and authority standards
Mall design criteria, tenant handbooks, base-build interface conditions, statutory codes and authority requirements applicable to the asset.
Delivery and operating records
Possession and handover records, inspection and snag lists, testing and commissioning evidence, opening-readiness checklists, reinstatement and refit history.
How it works
From signed lease to trading unit.
Seven stages on one record, each producing evidence a leasing, design or delivery manager can interrogate.
- 01
Unit opened from the deal
The signed commercial terms create the unit record: obligations, works splits, key dates and tenant-specific conditions become structured requirements rather than clauses buried in a lease.
- 02
Design criteria applied
The applicable mall design criteria, tenant handbook and statutory requirements are bound to the unit, so every later submission is tested against the right version of the right standard.
- 03
Submissions reviewed
UnifyReview assesses each tenant submission and returns evidence-linked findings — every point referenced to the drawing, clause or specification that raised it, ready for a design manager to accept, amend or reject.
- 04
Approvals and conditions tracked
Landlord and authority submission cycles are tracked across revisions: what was submitted, what was approved, what was approved subject to conditions, and which conditions remain open against whom.
- 05
Delivery and readiness evidenced
From possession to handover, progress evidence, inspections, snags, testing records and readiness criteria accumulate on the same record, so opening readiness is a position you can evidence rather than assert.
- 06
Trade, reinstatement and refit
The record continues after opening: reinstatement obligations, refurbishment cycles, churn and re-letting all start from the documented state of the unit instead of a fresh survey.
- 07
Portfolio intelligence produced
Unit records roll up into portfolio views — stage distribution, approval cycle times, opening-risk exposure, tenant and consultant performance trends and recurring non-compliance themes across assets.
Capabilities
Retail delivery, unit by unit and across the estate.
01
Lease and obligation control
- Structured obligation register per unit
- Landlord works versus tenant works mapping
- Permitted-use, exclusivity and co-tenancy tracking
- Access, possession and rent-commencement dates
- Fit-out period and penalty exposure
- Tenant-specific design conditions carried into review
- Renewal and re-letting obligation history
02
Tenant fit-out review
- Design criteria and tenant handbook version control
- Shopfront, signage and merchandising zone checks
- MEP, loading, servicing and acoustic interface review
- Structural and base-build interface conditions
- Deviation logs with document and clause references
- Revision-by-revision comparison of resubmissions
- Consolidated comment sheets ready for issue
03
Approvals and compliance
- Landlord submission and re-submission tracking
- Authority submission status by unit
- Conditions-of-approval registers with owners and due dates
- Outstanding-item ageing and escalation flags
- Full audit trail of decisions and overrides
- Evidence pack assembly for each approval stage
04
Delivery and opening readiness
- Possession-to-handover milestone tracking
- Site progress evidence against fit-out programme
- Snag, defect and rectification status
- Testing, commissioning and certification records
- Pre-opening inspection and readiness scoring
- Handover documentation completeness checks
- Human sign-off with recorded accountability
05
Portfolio intelligence
- Live stage distribution across every unit and asset
- Opening-risk exposure by unit, floor, asset and date
- Approval cycle-time and rework analysis
- Recurring non-compliance themes by criteria clause
- Tenant, brand and fit-out contractor performance trends
- Consultant response-time analysis
- Vacancy, churn and reinstatement pipeline view
- Cross-asset benchmarking of delivery performance
06
Reporting and governance
- Landlord and asset-manager dashboards
- Unit status and opening-readiness reports
- Outstanding conditions and exceptions report
- Design criteria compliance summary
- Portfolio delivery performance report
- Board-level opening pipeline summary
- Exportable PDF and Excel reporting
Portfolio intelligence
What the estate tells you once every unit is on the record.
Unit records roll up. The portfolio view is produced from delivery evidence, not from a monthly collection exercise.
Opening-risk exposure
Units whose remaining approvals, conditions or readiness gaps put the committed opening date at risk, ranked by rental exposure and dependency on landlord works.
Approval cycle time
How long each submission stage actually takes by asset, criteria area, consultant and tenant category — and how much of it is rework rather than review.
Recurring non-compliance
Which design criteria clauses are breached most often, so the handbook is corrected rather than the same comment issued a hundred times.
Delivery performance
Comparative performance of tenants, brands, fit-out contractors and consultants across the portfolio, evidenced from the record rather than recalled from memory.
What you get back
Outputs a landlord can act on.
- Unit obligation register
- Evidence-linked review findings
- Consolidated comment sheets
- Conditions-of-approval register
- Opening-readiness assessment
- Handover evidence pack
- Portfolio stage and risk dashboard
- Delivery performance benchmarking
Who uses it
For the teams accountable for opening on time.
- Mall owners and landlords
- Retail developers
- Mall management teams
- Leasing managers
- Tenant coordination teams
- Design managers
- Fit-out delivery managers
- Retail operations teams
- Asset and portfolio managers
- Client-side consultants
Roadmap
Where UnifyRetail OS extends next.
These are roadmap positions inside UnifyOS — in design, not available today, with no dates committed.
Leasing intelligence
Obligations extracted directly from agreed terms and pushed into UnifyRetail OS as testable requirements.
Handover
Closing a unit on evidence, with the handover record becoming the operating baseline instead of a box of PDFs.
Facilities management
Operating the asset from the record delivery produced, so reinstatement and refit start from documented fact.
Asset intelligence
Portfolio and investment decisions grounded in delivery evidence across every asset and unit.
Integration
Works with the systems you already run.
UnifyRetail OS connects through IntelliBridge. Leases, tenant submissions, approval records and programme data flow in from the systems a landlord already runs — RealCube, Oracle Aconex, Procore or an in-house platform — and findings, conditions, readiness status and portfolio metrics return to them.
Structured intelligence, validated by people
Findings, readiness scores and risk flags are decision support. A leasing manager, design manager, delivery lead or mall operations manager validates each one, and their decision is what the record carries forward.
Compliance review inside UnifyRetail OS is performed by UnifyReview, and programme risk by UnifyProjectVision. One record, three lenses.
See UnifyRetail OS on a live portfolio.
Tell us about your assets and we will walk the lifecycle through with your own units and standards.